Shipping policy

Shipping – Decorative Stitch 🧵📦

Order Processing

We know you’re excited to start sewing! ✨

• Orders are processed within 2 business days (excluding weekends & holidays).

• You’ll get a shipping confirmation email with your tracking number.

• Make sure your shipping address is correct — if a package is returned, we’ll re-ship it at your expense.

 

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Domestic Shipping 🚚

• Flat rate $7.95 for orders under $100 (continental U.S.)

• Expedited shipping available at your cost

• Charges calculated at checkout

 

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In-Store Pickup 🏬

Skip shipping fees!

• Ready within 2 business days

• Pickup Hours: Mon–Fri 10am–4pm | Sat 10am–3pm

• Bring your order confirmation email

 

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International Shipping 🌍

Contact us — we’ll find the most affordable option for you.

 

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Tracking Your Order 🔍

• Tracking info available 48 hours after shipping

• If your order hasn’t arrived within 14 days of shipping, email us at contactus@decorativestitch.com with your name and order number

• If the carrier marks it as Delivered, you’ll need to contact them directly

 

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P.O. Boxes 📬

Some carriers have limits on P.O. Box deliveries — check your carrier’s policy before ordering.