Once an order is placed; please allow 1-2 business days for processing. You will be notified once an item is shipped.
There are no returns on cut fabric, fabric kits, patterns and books. All other products can be returned within 15 days of original purchase; provided it is unopened, in original condition and packaging. Returns are at the expense of the purchaser. All returns must include a copy of the receipt, your email address, shipping address and phone number.
Even though we package our products with the best care; damage during shipping can happen. If you receive a damaged item, please send a picture of the product in the original shipping package to the following email address: firstname.lastname@example.org. We will contact you once received; a label will be sent out to you for the return and a new item (if available) will be shipped at no additional cost.
Send all returns to:
48814 Van Dyke
Shelby Township, MI 48317
Thank you so much for shopping with us at www.decorativestitch.com. We value your business and look forward to building a lasting "sewtastic" relationship.